No Risk Varsity XL’s Return Policy

Returning New Items

If you have removed your Varsity XL Wall Graphic from the liner, you cannot return it unless it is defective. Please see Returning Defective Product below.

If your Varsity XL Wall Graphic was never removed from the liner it came on, you can return it, with all accompanying graphics, within 30 days of the delivery date, to exchange it for another one or receive a refund (less shipping and handling fees).*

*If the item you receive is not right, whatever the reason, return it to us within 30 days and we will promptly refund your money or exchange it for something else. For a full refund, less shipping and handling fees, or exchange, the item must not have been removed from the liner it came on, and be returned in its original condition. If we sent you the wrong item in error, we will, of course, pay the shipping costs. We ship all exchange orders back to you for FREE (Priority Mail or UPS Ground service) in appreciation of your business with us.

Please remember to completely fill out the returns section of the invoice you received with your package and ship your return package either UPS or insured U.S. Mail (remember to keep your receipt and tracking number) to:

Varsity XL, Inc.
1136 Saint Gregory Street
Suite130
Cincinnati, Ohio 45202

If the front of your invoice contains a pre-paid return shipping label, please remember the cost of using this return service will be deducted from your merchandise refund or credit card account for each label used. The cost of using each label is printed beneath the label on the front of your invoice. If you prefer to use a different carrier to return the merchandise, please use the standard return label located above the pre-paid one when shipping packages to our company.

Please understand that we cannot accept COD’s or packages marked “Bill Recipient” and please keep the receipt or tracking number of your returned package in the event it is delayed or lost in transit. All refunds will be for merchandise only. We cannot refund shipping costs unless the item was sent in error.

Returning Defective Items

If you believe that you have received a defective product, you may return it, with all accompanying graphics, as long as the item is on the original liner, and in the original shipping tube, within 30 days of the delivery date, in exchange for another Varsity XL Wall Graphic.

Every item that we sell meets our highest standards for quality and performance. However, Varsity XL Wall Graphics require special care during installation because of the vinyl material they are made of. It is our experience that through proper installation and normal care almost all defects will be evident in the first 60 days after purchase. For this reason you may return any defective item for 60 days after the date of purchase for an exchange or full refund.

We also recognize that in extreme circumstances, a Varsity XL Wall Graphic you have owned for more than 60 days, even one that was properly installed, may truly be defective. Our goal is to honestly evaluate every return and make a reasonable decision on every claim. We have designed our returns process to support a reasonable cost of doing business and avoid needless waste.